Contact Us

Applicants wishing to make an appointment with the Switzerland Consulate to apply for visa, to obtain information on the visa process can contact us between 8.30 am to 5:30 pm (Monday - Friday) 09065771222 (£1.50/min)

Applicants can also send an email to visaswiss.uk@vfshelpline.com

Address of the Embassy of Switzerland
16-18 Montagu Place
W1H 2BQ London

Opening Hours: 9 AM to 12 PM - On Appointment Only.

Feedback / Complaints

We aim to offer a fair and professional service to all our customers. We welcome feedback which helps us to focus on where we need to improve. If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully. If you wish to complain about the service you received you may submit your complaint in person at the Visa Application Centre or send an e-mail to Feedback_PRS.uk@vfshelpline.com