Contact Us

You can reach us through any of the following channels-

• In person only: at the Swiss Embassy, 16-18 Montagu Place, London W1H 2BQ.
  To book an appointment please call the premium rate number 0906 577 1222 (£1.50 per minute).



• In person by appointment only or by post: at the Swiss Visa Application Centre,1-8 Bateman's Building, South Soho Square,London W1D 3EN.


To book an appointment please go online to: http://ch.vfsglobal.co.uk/Dropbox.aspx
For additional information please call 0871 376 0023 (free of charge) 8:30 - 17:30 (Mon - Fri).
.email: visaswiss.uk@vfshelpline.com


• In person only:at the The Edinburgh Office, Swiss Visa Application Centre, 18 Forth Street,
  Edinburgh, EH1 3LH,
  Office timings 8:30am - 12:00 pm (Mon - Fri). email: visaswiss.uk@vfshelpline.com
  For additional information please call 0871 376 0023 (free of charge) 8:30 - 17:30 (mon - fri).
  
  
• In person or by post: Accredited Agents:
  See list of approved visa/travel agencies: www.swissembassy.org.uk - visa - downloads.
  There will be a charge for this service; please enquire with the agency.

Feedback / Complaints

We aim to offer a fair and professional service to all our customers. We welcome feedback which helps us to focus on where we need to improve. If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully. If you wish to complain about the service you received you may submit your complaint in person at the Visa Application Centre or send an e-mail to Feedback_PRS.uk@vfshelpline.com